User Profile

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Each user has a profile that contains several important pieces of information. To view your user profile, click on the user icon in the top right corner of the screen. Then in the dropdown menu, click on My Profile.

Changing your display name

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Click on ‘Edit your Name’ to change how your name appears in Administry. You must enter both a first and a last name. Users may not change their username. Only administrators may change user roles.

Changing your phone number

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Your phone number is displayed to other caseworkers, and is helpful if they need to reach you when you are on call. Phone numbers are never shared outside of Administry.

  • A valid 10-digit (including area code) phone number is required
  • Phone number type defaults to Cell

Changing your email address

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A working email address is necessary for using Administry: your password other important communication are sent via email, and your email address is displayed to other caseworkers who may need to reach you. Any time your email address changes, be sure to update it here.

  • A valid email is required (must contain @, etc)
  • Enable notifications if you are willing to receive updates about clients, or notifications about required actions (administrators only)
  • Click ‘Save Changes’ to save

Administry Terms of Use

This line indicates the date you last viewed the Administry Terms of Use. All users are required to accept the terms of use before using Adminsitry. Click ‘View’ to review the Administry Terms of Use.

Changing your password

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Passwords are automatically generated by Administry and emailed to you. Look for an email from Administry that contains your username, password and your agency ID. (Note that this email sometimes get sent to spam folders or Gmail’s Promotions tab.)

When you log in the first time, change your password to something that will be easier to remember:

  • You must enter your current password correctly in order to change your password.
  • Passwords must be at least 8 characters and are case-sensitive.
  • Type your new password carefully in the New Password box, then enter it again in the New Password Again box.
  • Click Save Changes when you’re finished.

Note

Administrators CANNOT see or set your password. They can only reset your password by sending a new password to your email.