Caseworkers

On call Caseworkers

Administry allows agencies to schedule caseworkers who are on call throughout the week. The caseworkers currently on call are displayed on the Dashboard, and are viewable on the On call Calendar.

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View the Calendar and edit caseworkers on call by clicking on the On Call option under the Caseworkers menu

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  1. To Add an on call caseworker, click on a day on the calendar.
  2. When the dialogue box opens, select the caseworker, and the select the priority (options are Primary and Backup)
  3. Click Save to save or cancel to cancel.
  4. To delete an on call assignment, click on it on the calendar. Then click on the Delete button in the dialogue box.
  5. To extend an on call assignment over multiple days, drag the right edge of the assignment on the calendar to the desired ending day. Assignments can also be dragged to new days.

Caseworker Directory

The Caseworker menu also includes a Caseworker Directory, which provides an accessible reference for caseworkers to easily contact one another. Resource-Only users may not access the Caseworker directory.